When debt is a problem is is always good to have someone on your side who can help you through the hard times. This is especially true if the debt is affecting the quality of life for your and your family, making it feel like there is no escape. That’s why today we’re going to review Jayhawk Advisors. This company works with people to help them overcome their issues with debt so that they can get back on their feet, and begin living the life they deserve. Anyway, let’s get on with this 100% unbiased review, and see how Jayhawk measures up.
Customer Service
The very first thing that a company should be judged on is customer service. It doesn’t matter how good a company’s products and/or services are if they can’t treat you like an actual human being, and respectfully deal with any issues that you may be having. A company with bad customer service will just be a headache to do business with, and that’s a fact.
In our experience, JA has always been respectful, polite, and understanding. Their customer service team is surprisingly competent given the nature of the business, and is always willing to go above and beyond the call of duty to be helpful in anyway they can. This was impressive, but to be expected from a good customer service team.
It should also be noted that response times were also quick. This was good because there is nothing worse than having to wait on help when you need it. Overall, Jayhawk’s customer services was a great experience.
Expertise
When it comes to a topic as complicated as debt, and how to deal with it, you can only really turn to those who have a high level of expertise in the area. This is especially true when it comes to seeking ways to get lower interest rates on your credit card. In fact, no advice at all would be better than bad advice if you really think about it.
Jayhawk Advisors showed a high level of competence and knowledge regarding matters of debt and how to handle it in an effective and intelligent way. Their advice just made sense, and was incredibly accurate in all regards.
What’s more interesting though is the fact that JA had advice that most people probably wouldn’t think of. This is important because a true debt adviser should be able to offer advise that goes beyond just telling a person what they should or shouldn’t be doing in regards to their mounting debt problems.
Responsiveness
With the way that debt is crippling the nation these days, getting an appointment with a debt adviser can take forever. This can leave many people discouraged, and with not solution to their problems. This means that any debt adviser worth doing business with needs to place a strong emphasis on how fast they can respond to their customers, and help them out.
JA tuned out to be surprisingly responsive for a debt advisory company. Getting to talk to someone who knew their stuff and could actually be of help in dealing with debt related issues was pretty snappy, and didn’t leave us waiting forever.
What’s even more impressive is the fact that once we did get the help we were looking for, they took their time to talk with us, and make sure that we understood everything. This is a rarity in this industry where many companies want to go through customers as quickly as possible to try and make as much money as possible. Thankfully though, JA was more committed to offering quality service than that.
Final Verdict
Overall we found Jayhawk to be quite competent in all areas of service. Not only did they give quality advice that was genuinely helpful, they also took the time to make sure that we were 100% satisfied with their service. In fact, they were always willing to explain things we didn’t understand, and put their advice in context that made sense to us.
On top of this, JA was also very quick to get to us, and their customer service was very good as well. They were always polite and respectful, and treated us like we really mattered. This is something that’s critically lacking in many debt adviser services.
Overall we give Jayhawk Advisors a score of 94 out of 100. The only thing really keeping them from a perfect score is their bare-bones website which offers very little info on their services. However, don’t let that stop you from giving them a call, and letting them help you with your debt problems